Our services are delivered by a team of highly-qualified professionals and volunteers dedicated to the hospice philosophy and the well-being of patients and their families. These team members work closely together, and meet often to discuss the needs of each patient and the best approaches to their care. Team members include:
- Medical Director- A physician with specific hospice expertise leads the hospice team. He or she works with the patient’s personal physician to ensure the best care possible. The medical director plays a key role by certifying the patient’s terminal prognosis as part of the enrollment process and overseeing the development of plans of care individualized to each patient.
- Case manager- A registered nurse case manager coordinates the patient’s care. The case manager makes regular visits to attend to the patient’s medical needs, symptom control, and overall well-being. The nurse assesses the current status and needs of the patient and family and makes care recommendations to the team.
- Hospice aide- The hospice aide works under the supervision of the registered nurse to provide assistance with personal care and light housekeeping. Aide services include bathing, grooming, toileting, and assistance with other activities of daily living. The aide may also record vital signs and report the patient’s status to the nurse.
- Medical Social Worker- A licensed medical social worker is available to provide counseling and to assist with financial and community resource needs.
- Chaplain- The chaplain coordinates spiritual services provided by hospice, the community, and local religious organizations. The chaplain may provide pastoral care directly or arrange pastoral care through the patient’s own religious community. Pastoral care is provided at the request of the patient/family.
- Volunteers- Volunteers are a vital part of the hospice team. They can provide a variety of services such as sitting with the patient, helping with household chores, or running errands. Some help within the hospice office doing administrative tasks. All volunteers undergo a selection and training process to ensure that they are prepared to assume their role.